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Customers miss the deposit rules and call us to reschedule. Make the booking flow clearer and reduce support messages.
A service-booking flow that removes scheduling confusion, clarifies deposits, and gives customers a reliable reschedule path.
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Customers miss the deposit rules and call us to reschedule. Make the booking flow clearer and reduce support messages.
OfficeOS maps the booking steps, rules for deposits and cancellation, empty states, owner notifications, and verification criteria.
Add a same-day warning, improve the confirmation screen, and make the reschedule action visible from appointment details.
Published booking flow changes with copy checks, navigation checks, and owner/customer state verification.
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This page can later hold live screenshots, videos, and the full generated spec.